Motobatt customer support. Real people, real answers.
Talk to a team who know these batteries inside and out. Reach us by phone, email or a detailed message, or find the answer yourself in our FAQs, manuals and datasheets.
Monday to Friday, 9 AM to 4 PM Eastern
Get in touch
Contact the support team
Send a detailed message
Best for technical questions. Tell us how it's wired and charged and what happened.
Write a messageCall us
Speak with the team during business hours.
1-888-501-1846Email support
We reply within one business day.
support@epochbatteries.comWarranty, returns and repairs
Start a claim and track it from start to finish.
Open the warranty portalBook a time
Schedule a call with the team
Talk through a purchase
Choosing a battery, fitment questions or a larger order.
Get help with a battery
Charging, wiring, fitment and troubleshooting with a technician.
Calls are booked through Calendly. For a warranty claim, use the warranty portal above.
Community
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Swap tips, fitment notes and ride stories with other Motobatt owners.
Answers now
Find it yourself, any time
FAQs
Charging, storage, fitment and warranty answers.
Browse the FAQsManuals and datasheets
Specs, install guides and safety data sheets.
Open the resource centreRegister your battery
Register your purchase to keep your warranty on file.
Register a productFind a dealer
Buy and get batteries fitted near you.
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Tell us what's going on
The more detail you give us, the faster we can help.
Support line
Talk to a battery expert
Monday to Friday, 9 AM to 4 PM Eastern